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Privacy Policy

At The Foot Place, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand’s Privacy Act 2020. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information from you when you interact with our website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Non-personal Information: IP address, browser type, device information, and browsing patterns on our website.

  • Health Information: Any medical or health-related details shared when booking appointments or consulting with our specialists.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide you with services, including appointment booking and podiatry consultations.

  • To respond to your inquiries or requests.

  • To improve our website and user experience.

  • To send you promotional materials, newsletters, or updates (with your consent).

  • To comply with any legal obligations or regulatory requirements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, such as booking systems, email marketing platforms, or IT support services.

  • Legal Obligations: We may disclose your personal information if required by law or in response to valid legal processes.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and provide personalised content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

  • Access and request copies of the personal information we hold about you.

  • Correct any inaccuracies in your personal information.

  • Withdraw your consent for us to process your personal data.

  • Request the deletion of your personal information where applicable.

To exercise any of these rights, please contact us at [contact email].

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

  • Phone:  03 434 9900

  • Address: 99 Thames Street, Oamaru